Be a part of Infosys, a global leader in IT services, where you will handle high-impact international technical support for clients worldwide. If you have hands-on experience with Exchange Server and Office 365 (O365) and a passion for troubleshooting, this is your opportunity to grow in a dynamic and fast-paced environment. Your Role & Responsibilities: Provide international voice-based technical support for enterprise clients. Troubleshoot and resolve Exchange Server & O365 issues, including email configurations, security, and performance optimization. Assist users with technical queries, server administration, and issue escalation. Work closely with cross-functional teams to ensure smooth IT operations. Maintain service quality and customer satisfaction standards.