We are seeking a Technical Support Engineer to provide world-class technical assistance and ensure customer satisfaction across global platforms. This role involves troubleshooting technical issues, offering solutions, and maintaining a high level of customer service.

Key Responsibilities:
* Diagnose and resolve technical issues related to software and hardware.
* Provide timely and accurate feedback to customers.
* Document technical issues and solutions.
* Collaborate with other teams to resolve complex problems.

Required Skills:
* Strong problem-solving skills.
* Excellent communication skills.
* Customer service experience.
* Basic understanding of IT infrastructure.