Ignite®: The future of experience management

Transform insights into real-time action with purpose-built AI.

From Design Onward

The new standard in experience management. We help brands gather customer feedback before they commit to a direction.

Unified Experience Management®

We ensure every decision is backed by data, not guesswork, driving continuous improvement, stronger loyalty, and business growth.

Our Core Values

We are guided by these principles in everything we do.

😊

Customer Focus

We are dedicated to understanding and meeting the needs of our customers, ensuring their success and satisfaction. We prioritize their feedback and strive to exceed their expectations.

💡

Innovation

We embrace creativity and continuous improvement, constantly seeking new and better ways to deliver value. We foster a culture of experimentation and learning to stay ahead.

🤝

Collaboration

We believe in the power of teamwork and open communication, working together to achieve common goals. We value diverse perspectives and create an inclusive environment.

Explore Opportunities With Us

Take the first step towards your next opportunity. We're always looking for talented individuals to join our growing team.

Join SMG today

Discover exciting opportunities to grow your career and make an impact. We're looking for talented individuals like you to join our team.

Frequently Asked Questions

Answers to common questions about working with us.