We are looking for a skilled and customer-oriented Desktop Support Engineer to join our team in #Delhi. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities:

• Provide technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain desktop and laptop systems (Windows OS).
• Troubleshoot system and network problems and diagnose and solve hardware/software faults.
• Monitor and maintain computer systems and networks.
• Coordinate with IT vendors and escalate complex issues when required.
• Maintain records of daily support, installations, and system configurations.
• Ensure all systems and applications are updated with the latest patches and updates.

Required Skills:

• Strong knowledge of Windows OS, MS Office, basic networking, and antivirus tools.
• Experience in troubleshooting hardware (Desktops, Printers, Scanners, etc.).
• Good understanding of LAN/WAN technologies.
• Ability to handle multiple tasks and work independently.
• Strong communication and interpersonal skills.