The Door Attendant Team Leader is responsible for leading the door attendant team in providing a welcoming and efficient service to hotel guests. This role involves managing the arrival and departure of guests, ensuring the safety and security of the entrance, and providing assistance with luggage and transportation.
Key Responsibilities:
* Supervise and train door attendant team members.
* Greet guests upon arrival and departure.
* Assist guests with luggage and transportation.
* Ensure the safety and security of the hotel entrance.
* Provide information and directions to guests.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and team management abilities.
* Ability to handle stressful situations calmly.
* Knowledge of local area and services.
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