The Door Attendant Team Leader is responsible for leading and coordinating the door attendant team to provide a warm welcome and exceptional service to hotel guests upon arrival and departure.
Key Responsibilities:
* Supervise and train door attendant staff, ensuring adherence to service standards.
* Greet guests with a friendly and professional demeanor.
* Assist guests with luggage and transportation arrangements.
* Maintain a clean and organized entrance area.
* Ensure the safety and security of guests and the property.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and organizational abilities.
* Ability to handle multiple tasks and prioritize effectively.
* Knowledge of guest service principles and safety procedures.
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