The Door Attendant Team Leader is responsible for leading a team of door attendants, providing exceptional guest service, and ensuring a welcoming and safe environment for guests. This role requires strong leadership, communication, and customer service skills.
Key Responsibilities:
* Supervise and support the door attendant team, providing guidance and training.
* Greet guests with a warm and friendly welcome.
* Assist guests with luggage and transportation needs.
* Ensure the entrance area is clean and well-maintained.
* Monitor guest feedback and implement improvements to enhance the guest experience.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong customer service skills.
* Leadership and team management skills.
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