We are looking for a dedicated Front Office Manager to lead our front office team and ensure exceptional guest experiences. The ideal candidate will oversee all front desk operations, manage staff, and handle guest inquiries and complaints efficiently.
Key Responsibilities:
* Manage and supervise the front office team.
* Ensure smooth check-in and check-out processes.
* Handle guest complaints and resolve issues promptly.
* Train and mentor front office staff.
* Maintain a high level of guest satisfaction.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and team management abilities.
* Proficiency in hotel management software.
* Exceptional problem-solving skills.
8948 jobs available