We are looking for a dedicated Front Office Manager to lead our front desk team. The ideal candidate will ensure smooth and efficient front office operations, providing exceptional guest service and maintaining a welcoming atmosphere.
Key Responsibilities:
* Manage and supervise the front desk team, ensuring excellent service delivery.
* Handle guest check-ins and check-outs efficiently.
* Address guest inquiries, requests, and complaints promptly.
* Train and mentor front office staff.
* Maintain accurate records and manage reservations.
Required Skills:
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in hotel management systems.
* Problem-solving and conflict-resolution skills.
8948 jobs available