We are seeking a Front Office Associate to manage guest check-ins and check-outs, handle inquiries, and provide exceptional customer service. You will be the first point of contact for guests, ensuring a positive and welcoming experience.

Key Responsibilities:

• Manage guest check-ins and check-outs efficiently.
• Answer phone calls and respond to emails promptly.
• Provide information about hotel services and local attractions.
• Handle guest complaints and resolve issues effectively.
• Maintain accurate records of guest information and transactions.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Ability to work in a fast-paced environment.
• Proficiency in English; knowledge of additional languages is a plus.