We are seeking a dedicated Front Office Manager to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front desk operations, providing excellent customer service, and managing staff effectively.
Key Responsibilities:
- Oversee front desk operations and staff.
- Ensure guest check-in and check-out processes are efficient.
- Handle guest complaints and resolve issues.
- Train and supervise front office staff.
- Maintain a high level of customer service.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong leadership abilities.
- Problem-solving skills.
- Customer service oriented.