We are looking for a dedicated Front Office Manager to lead our front desk team. The ideal candidate will be responsible for ensuring smooth and efficient front office operations, providing exceptional customer service, and managing guest relations.

Key Responsibilities:

• Supervise and train front office staff.
• Manage guest check-ins and check-outs.
• Handle guest inquiries and complaints.
• Ensure accurate billing and payment processing.
• Maintain a welcoming and efficient front desk environment.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and leadership abilities.
• Proficiency in hotel management software.
• Customer service oriented.