We are looking for a dedicated Front Office Manager to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front desk operations, providing excellent customer service, and managing guest relations.

Key Responsibilities:

• Oversee front desk operations and staff.
• Ensure guest check-in and check-out processes are efficient.
• Handle guest inquiries and resolve complaints.
• Train and supervise front office staff.
• Maintain a professional and welcoming environment.

Required Skills:

• Excellent customer service skills.
• Strong leadership and communication abilities.
• Experience with hotel management software.
• Problem-solving skills.