We are seeking a friendly and professional Guest Relation Officer to provide exceptional service and ensure guest satisfaction. The Guest Relation Officer will be responsible for creating a welcoming and positive experience for all guests.

Key Responsibilities:
* Greet guests upon arrival and provide assistance throughout their stay.
* Address and resolve guest complaints and issues promptly and courteously.
* Provide information about hotel services and local attractions.
* Assist with special requests and arrangements.
* Maintain a high level of guest satisfaction.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to handle difficult situations with professionalism.
* Knowledge of hotel services and local attractions.