We are seeking a friendly and professional Guest Relation Officer to provide exceptional service to our hotel guests. The Guest Relation Officer will be responsible for ensuring guest satisfaction, handling inquiries, and resolving issues promptly and efficiently.

Key Responsibilities:
* Greet guests upon arrival and provide a warm welcome.
* Assist guests with inquiries and requests.
* Handle guest complaints and resolve issues promptly and professionally.
* Provide information about hotel services and local attractions.
* Ensure guest satisfaction throughout their stay.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work under pressure.
* Customer service oriented.