We are seeking a highly skilled Manager Operations to oversee our call center operations. As Manager Operations, you will be responsible for managing the day-to-day operations of the call center, ensuring that service levels are met, and driving continuous improvement.

Key Responsibilities:
* Manage the day-to-day operations of the call center.
* Ensure service levels are met.
* Develop and implement strategies to improve performance.
* Manage and develop call center staff.
* Prepare reports on call center performance.

Required Skills:
* Leadership skills.
* Analytical skills.
* Communication skills.