<h3>What You’ll Do:</h3><ul><li>Design, develop, and configure ServiceNow applications and custom modules across ITSM, ITOM, CSM, OMT, and Scoped Applications.</li><li>Develop robust scripts, UI policies, business rules, and automation workflows using JavaScript, Flow Designer, Integration Hub, and Glide API.</li><li>Create dynamic and user-friendly Service Portals using HTML, CSS, JavaScript, and AJAX.</li><li>Build and manage integrations with external systems via REST, SOAP, MID Server, and Integration Hub.</li><li>Administer and maintain the ServiceNow platform: upgrades, cloning, user access, instance health, and performance tuning.</li><li>Configure and maintain foundational elements like CMDB, Discovery, Asset Management, and Service Catalog.</li><li>Implement and enforce platform security through ACLs, roles, and data policies to ensure compliance and protection.</li><li>Develop reports, dashboards, and Performance Analytics for actionable business insights.</li><li>Troubleshoot issues, perform root cause analysis, and deliver long-term fixes for stability and performance.</li><li>Collaborate with business analysts, architects, and stakeholders to deliver scalable technical solutions that meet business needs.</li><li>Stay current with the latest ServiceNow features, releases, and best practices to drive continuous improvement.</li></ul><h3>What We’re Looking For:</h3><ul><li>Strong proficiency with ServiceNow modules including ITSM, ITOM, and CSM.</li><li>Expert-level skills in JavaScript, Glide scripting, Flow Designer, and Integration Hub.</li><li>Solid experience in front-end development using Service Portal (HTML, CSS, JavaScript, AJAX).</li><li>Proven experience with integrations using REST/SOAP APIs and MID Servers.</li><li>Deep understanding of CMDB, Discovery, and Asset Management.</li><li>Experience with security configuration, ACLs, and role-based access control.</li><li>Strong problem-solving and analytical skills.</li><li>ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM, CIS-ITOM) are a plus.</li></ul>
What You’ll Do:
Design, develop, and configure ServiceNow applications and custom modules across ITSM, ITOM, CSM, OMT, and Scoped Applications.
Develop robust scripts, UI policies, business rules, and automation workflows using JavaScript, Flow Designer, Integration Hub, and Glide API.
Create dynamic and user-friendly Service Portals using HTML, CSS, JavaScript, and AJAX.
Build and manage integrations with external systems via REST, SOAP, MID Server, and Integration Hub.
Administer and maintain the ServiceNow platform: upgrades, cloning, user access, instance health, and performance tuning.
Configure and maintain foundational elements like CMDB, Discovery, Asset Management, and Service Catalog.
Implement and enforce platform security through ACLs, roles, and data policies to ensure compliance and protection.
Develop reports, dashboards, and Performance Analytics for actionable business insights.
Troubleshoot issues, perform root cause analysis, and deliver long-term fixes for stability and performance.
Collaborate with business analysts, architects, and stakeholders to deliver scalable technical solutions that meet business needs.
Stay current with the latest ServiceNow features, releases, and best practices to drive continuous improvement.
What We’re Looking For:
Strong proficiency with ServiceNow modules including ITSM, ITOM, and CSM.
Expert-level skills in JavaScript, Glide scripting, Flow Designer, and Integration Hub.
Solid experience in front-end development using Service Portal (HTML, CSS, JavaScript, AJAX).
Proven experience with integrations using REST/SOAP APIs and MID Servers.
Deep understanding of CMDB, Discovery, and Asset Management.
Experience with security configuration, ACLs, and role-based access control.
Strong problem-solving and analytical skills.
ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM, CIS-ITOM) are a plus.