We are seeking a Technical Support Engineer to provide technical assistance to our customers. You will troubleshoot technical issues, resolve customer inquiries, and escalate complex problems to the appropriate teams.

Key Responsibilities:
* Provide technical support via phone, email, and chat
* Troubleshoot hardware and software issues
* Document customer interactions and solutions
* Escalate complex issues to senior engineers
* Maintain a high level of customer satisfaction

Required Skills:
* Fluent in English
* Customer service experience
* IT support knowledge
* Problem-solving skills