Job Overview
We are seeking a highly motivated VoIP Excellence professional to champion our cloud-based VoIP solutions. This role involves ensuring high-quality voice communication, supporting cloud PBX systems, and providing technical assistance to clients. The ideal candidate will drive innovation and maintain our reputation for excellence in VoIP technology.
Key Responsibilities
- Oversee the implementation and maintenance of VoIP systems.
- Provide 24/7 technical support to clients.
- Ensure high-quality voice and PRI calling services.
- Troubleshoot and resolve VoIP-related issues.
- Collaborate with cross-functional teams to enhance VoIP solutions.
Required Skills
- Strong knowledge of VoIP technologies and protocols.
- Experience with cloud PBX systems.
- Excellent troubleshooting and problem-solving skills.
- Effective communication and customer service abilities.