Job Overview

We are seeking a highly motivated VoIP Excellence professional to champion our cloud-based VoIP solutions. This role involves ensuring high-quality voice communication, supporting cloud PBX systems, and providing technical assistance to clients. The ideal candidate will drive innovation and maintain our reputation for excellence in VoIP technology.

Key Responsibilities

• Oversee the implementation and maintenance of VoIP systems.
• Provide 24/7 technical support to clients.
• Ensure high-quality voice and PRI calling services.
• Troubleshoot and resolve VoIP-related issues.
• Collaborate with cross-functional teams to enhance VoIP solutions.

Required Skills

• Strong knowledge of VoIP technologies and protocols.
• Experience with cloud PBX systems.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and customer service abilities.