We are looking for a Customer Service Representative to manage healthcare accounts. The ideal candidate will assist patients with billing inquiries, insurance claims, and service-related concerns. This role requires excellent communication skills and a strong understanding of healthcare processes.
Key Responsibilities:
* Assist patients with billing inquiries and resolve discrepancies.
* Process and follow up on insurance claims.
* Provide information on healthcare services and policies.
* Maintain accurate patient records and documentation.
* Collaborate with internal teams to address patient concerns.
Required Skills:
* Strong communication skills
* Knowledge of healthcare billing
* Problem-solving abilities
* Customer service experience
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