We are seeking a friendly and efficient Healthcare Customer Service Representative to provide exceptional support to our patients and healthcare providers. The Customer Service Representative will handle inquiries, resolve issues, and ensure a positive experience for all customers.

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about healthcare services and policies.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in customer service software and systems.