We are seeking a friendly and efficient Healthcare Customer Service Representative to provide exceptional support to our patients. The Customer Service Representative will handle inquiries, resolve issues, and ensure a positive patient experience.

Key Responsibilities:

• Answering phone calls and emails from patients.
• Providing information about healthcare services and policies.
• Scheduling appointments and managing patient records.
• Resolving patient complaints and concerns.

Required Skills:

• Excellent communication and problem-solving skills.
• Proficiency in customer service software.
• Knowledge of healthcare terminology.